GamerProtect: The Ultimate Safety Net for Every Trade.
GamerProtect is designed to ensure a secure transaction. We hold your payment in escrow and only release it to the seller once you've inspected your purchase.
GamerProtect for Buyers
GamerProtect guarantees that buyers will get exactly what they paid for. We release the payment only after you confirm the item is exactly as described.
Verified Sellers
We vet our sellers so you don't have to.
Payment Escrow
Your payment is protected in escrow until the delivery is verified and the inspection period ends.
72-Hour Inspection
You have 3 days to confirm the order before the system auto-completes.
Buyer Guarantee
Money-back protection for undelivered items or those not matching the seller's description.
How GamerProtect Works
Our automated escrow system follows a precise four-step process to ensure a fair trade for everyone.
1
Secure Digital Payment
Buyer completes the checkout.
2
Guaranteed Escrow Hold
Funds locked until delivery.
3
Confirm Item Arrival
Buyer verifies the order.
4
Instant Funds Release
Seller gets paid immediately.
Coverage Transparency
Understand exactly what is protected so you can trade with total confidence.
What IS Covered
Non-Delivery
You paid but didn't get the item.
Product Mismatch
Item is different from the listing.
Unauthorized Payments
Protection against fraud.
Incomplete Orders
Partial deliveries are refunded proportionally.
What IS NOT Covered
Buyer's Remorse
You changed your mind after delivery.
Off-site Trades
Deals made outside G2G chat/system.
Game Bans
Accounts banned due to publisher policy (post-delivery).
Negligence
Providing the wrong character name or server.
Buyers must only confirm receipt of the order after verifying that the product received matches the description and is in working condition. Confirming receipt indicates satisfaction with the purchase and finalizes the transaction, allowing payment to be released to the seller. If no claims are made within 72 hours after delivery, the buyer is deemed to have accepted the goods and no refunds will be issued.
The Dispute Resolution Process
Facing an issue with an order? Follow these steps to submit your case for review through our protected mediation system.
Step 1:
Contact the Seller
Reach out exclusively via G2G Chat.
Attempt to resolve the issue directly with the seller. Keeping all communication within G2G Chat is required to maintain a valid record for mediation.
Step 2:
Initiate a Dispute
File a claim via your dashboard.
If the seller is unable to provide a solution, you can officially escalate the order to a dispute through your order details page.
Step 3:
Provide Evidence
Upload supporting documentation.
To help our team review your case, please provide clear evidence such as screenshots of the delivery or videos of the issue.
Step 4:
Case Review
Specialists provide a final decision.
Our mediation team will review the evidence provided by both parties and reach a final decision based on our protection policies.
Essential Trading Protocols
Follow these mandatory requirements to ensure your transaction is fully covered by GamerProtect.
Official Communication
Keep all chats and trades within G2G. External logs (Discord/Skype) cannot be used as evidence in mediation.
Proof of Delivery
Maintain clear records of the trade. Video recording is mandatory for all orders exceeding $500.
The Inspection Period
You have a 72-hour window to verify your order. After this period, funds are released to the seller automatically.
Featured In & Recognized By
See why leading global and industry publications recognize G2G as a trusted name for secure digital marketplaces.
Trusted by Millions of Gamers
Join a community of satisfied traders who rely on GamerProtect for safe, seamless, and successful transactions every day.
Fast, quick, and easy!
Just like the title says, the transaction was quick and effortless. Amazing experience and all around solid purchase that will have me coming back every so often.
Michael Martino Jr.Excellent support and smooth registration process!
I am very impressed with the G2G Support Center. I recently signed up as a seller, and the support team has been incredibly helpful throughout the verification process. They are very professional, responsive, and clear about the requirements.
Bijoy Chowdury Antu
Would use again
Would use again, 10/10 experience. Great communication and updates on order.
Cisco
Have more questions? Read our detailed documentation and guides on the GamerProtect Support Center