FAQ

Q: How does the top up work?
A: Choose your amount, order, and give the seller the details needed. The balance is added to your account.

Q: What do I need to provide?
A: It varies by seller. Each listing explains the exact details required before you buy.

Q: How fast will my balance update?
A: Most top ups are completed within minutes after payment. Exact times are on each listing.

Q: Is it safe?
A: Yes. Your payment is protected and only released once you confirm the top up was completed.

Q: Which payment methods can I use?
A: G2G supports 200+ payment methods, so you can pay in the way that suits you best.