ATM

1Select Hong Leong Bank as your preferred checkout method. Check your shopping cart details and click pay now.

2 Write down the payment details.

3 Order is placed.

4Pay a visit to your nearest Hong Leong Bank branch.

5Insert your ATM card into the ATM terminal and key in your pin number. Select “TRANSFER/INTERBANK PAYMENT OR TRANSFER” on the interface selection menu.

6Select “TRANSFER”.

7Input the amount you wish to transfer and select “PRESS HERE IF CORRECT”.

8Select “TO” account.

9Key in account number.

10Select “PRESS HERE IF CORRECT”.

11Ensure that the account name and the amount of payment you wish to transfer is correct and accurate.

Important: Please allow our website to fully load once your transaction is completed to prevent floating orders.

Cash Deposit Machine

1Select Hong Leong Bank as your preferred checkout method. Check your shopping cart details and click pay now.

2 Write down the payment details.

3 Order is placed.

4Pay a visit to your nearest Hong Leong Bank branch.

5Select “CASH DEPOSIT” from the interface menu on the Cash Deposit terminal.

6Key in account number.

7Select “PRESS HERE IF CORRECT”.

8Press “CONTINUE” to proceed further.

9Ensure the account name registered is correct and deposit the cash onto the payment tray.

3rd Party Transfer

1. Login to your Hong Leong Connect Online Banking Account.
2. Go to ‘Pay and Transact’.
3. Select item under ‘Other Account Transfer’.
4. You will receive a TAC code by SMS.
5. Input the necessary transfer details such as Account Number, Order number and Amount, then click “Next”.
6. Ensure that the Account Number and Name are correct.

Important: Please allow our website to fully load once your transaction is completed to prevent floating orders.

After the transfer is made, contact us immediately either by phone or e-mail:

Phone: +603-9222-6654
E-mail: support@g2g.com

*You may acquire the images with a digital camera, scanner or even through a camera phone. Content of the receipt has to be clear and should be saved in form of JPEG or PNG file format.

Please attach your payment receipt along with the following details below before sending an e-mail to us:-

1. Date/Time:
2. Exact Amount Sent (MYR):
3. Photocopy/Digital images of the payment receipt:

• G2G employees will only request for you to e-mail your receipts to support@g2g.com.
• G2G employees will NEVER ask for you to e-mail your receipts to any other e-mail addresses or physical addresses, it is important for you to always remain cautious with your payment details to ensure that your order is processed and delivered to its intended recipients.
• G2G employees will also NEVER call from a hand phone number requesting for your payment receipt information.
• If you suspect that your information has been compromised in any way, please contact us:-

Phone: +603-9222-6654
E-mail: support@g2g.com

DISCLAIMER
All orders will be processed as soon as the funds are cleared. Please take note that 3rd Party Transfer, ATM Transfer and Cash Deposit Machine payments may take up to 2 hours to clear. Do not transfer the payment to any bank account, other than the one(s) stated above.

G2G will not be held liable for any monetary loss or delays in processing of orders, if the payments are transferred to the incorrect bank account.

The order will only be valid for a maximum of 6 hours. If your payment doesn’t clear in 6 hours from the day the order is placed, your order will be canceled and store credits will be issued to you, once the payment is cleared. This policy is in place to protect you and ourselves from price fluctuations.