ATM

1Select Ambank as your preferred checkout method. Check your shopping cart details and click pay now.

2Write down the payment details.

3Order is placed.

4Pay a visit to your nearest AmBank branch.

5Insert your ATM card into the ATM terminal and key in your pin number. Select “TRANSFER TO AMBANK/TOP UP/AMBANK OR CARD PAYMENT” on the interface selection menu.

6Choose “PRESS IF CORRECT”on your next selection, after entering the desired amount you wish to transfer.

7Select “3RD PARTY A/C OR CREDIT CARD” option.

8Insert the 13 digit account number and select “PRESS IF CORRECT” once again to commence the transfer. Ensure that the account number and the amount of payment you wish to transfer is correct and accurate.

Important: Please allow our website to fully load once your transaction is completed to prevent floating orders.

Cash Deposit Machine

1Select Ambank as your preferred checkout method. Check your shopping cart details and click pay now.

2Write down the payment details.

3Order is placed.

4Pay a visit to your nearest AmBank branch.

5Select “CURRENT” from the interface menu on the Cash Deposit terminal.

6Key in account number and select “PRESS IF CORRECT”.

7Ensure the account name registered is correct and choose “PRESS IF CORRECT”on your next selection.

8Press “CONTINUE” to proceed further.

9Deposit the cash amount you intend to transfer onto the payment tray to complete the process.

3rd Party Transfer

1. Login to your Ambank Personal Banking Account.
2. Select “Pay and Transfer”.
3. Select “Transfer Within AmBank”.
4. Select your account to deduct the funds from the “From” Drop-down and then select the account from the “To” Drop-down if it is already in your favorites or for a new account, select “Non-Favourite".
5. Then insert the amount you want to transfer and next select “One-Time”.
6. Input the necessary transfer details such as Order number. Click “Next” to proceed.
7. Ensure that the Account Number and Name are correct.
8. Request TAC code for verifications.
9. Select “Confirm” to execute the transaction.

Important: Please allow our website to fully load once your transaction is completed to prevent floating orders.

After the transfer is made, contact us immediately either by phone or e-mail:

Phone: +603-9222-6654
E-mail: support@g2g.com

*You may acquire the images with a digital camera, scanner or even through a camera phone. Content of the receipt has to be clear and should be saved in form of JPEG or PNG file format.

Please attach your payment receipt along with the following details below before sending an e-mail to us:-

1. Date/Time:
2. Exact Amount Sent (MYR):
3. Photocopy/Digital images of the payment receipt:

• G2G employees will only request for you to e-mail your receipts to support@g2g.com.
• G2G employees will NEVER ask for you to e-mail your receipts to any other e-mail addresses or physical addresses, it is important for you to always remain cautious with your payment details to ensure that your order is processed and delivered to its intended recipients.
• G2G employees will also NEVER call from a hand phone number requesting for your payment receipt information.
• If you suspect that your information has been compromised in any way, please contact us:-

Phone: +603-9222-6654
E-mail: support@g2g.com

DISCLAIMER
All orders will be processed as soon as the funds are cleared. Please take note that 3rd Party Transfer, ATM Transfer and Cash Deposit Machine payments may take up to 2 hours to clear. Do not transfer the payment to any bank account, other than the one(s) stated above.

G2G will not be held liable for any monetary loss or delays in processing of orders, if the payments are transferred to the incorrect bank account.

The order will only be valid for a maximum of 6 hours. If your payment doesn’t clear in 6 hours from the day the order is placed, your order will be canceled and store credits will be issued to you, once the payment is cleared. This policy is in place to protect you and ourselves from price fluctuations.