When you are looking at likes and dislikes and thinking that it is bad, please look at the number of orders also and calculate how many orders are left without rates which passed successfully, and then think about that number of dislikes is not big from all completed orders because it's not even 5% from all orders, and then minus half of it, because half of it from unfair buyers who tried to scam but they was unsuccessful in that and then you can minus also 50% from it because it is buyers who didn't read a description and the number which left successfully got a refund in case of some problems. So stop thinking that it is a bad rating, just think about it a little bit